Knowledge Base Software

[gothwalk]

We're looking into getting a Knowledge Base in work.

It'll need to be

• able to accept: plain text, html, code and images.
  
• installable with minimal hassle on a Windows server.
  
• accessed via the web - no client software, unless it's the Ajax kind.
  
• searchable.
  

Anything springing to mind? I'm looking at wikis, but none of the major ones seem to run on Windows without perl, python, or the like, which I don't want to get involved in. We do have Cold Fusion.

I could always roll my own, but that takes time...

Comments

[dfn-doe.livejournal.com]

wiki is really gonna be your best option, both perl and python are a snap to install on windows and shouldn't be a major hurdle to getting something running.

[niallm.livejournal.com]

PHP isn't too hard to get up and running on Windows, and it would enable a lot of Wikis...

[ex-agname.livejournal.com]

Funny, we're looking into getting the same thing in my work. We considered three options, the end result of which was that Wikis are probably the best. Our other options were Domino and Workplace, both IBM products that take some setting up, but which we have set up already, so it would've been convenient enough for us. We took a vote though and settled on Wiki.

[graylion.livejournal.com]

Lotus Notes -I'll even consult ;-)

[ex-agname.livejournal.com]

No! Noooo! That's what we use in work currently. Evil, I tells ya, evil (please don't tell me company I said that).

[graylion.livejournal.com]

that comment simply proves that your company needs consulting in that area :-)

[bastun-ie.livejournal.com]

That comment just proves that Lotus Notes is evil, unintuitive and costly, as you need to get consultants in every time you want to do something with it! :-P

[graylion.livejournal.com]

I find it perfectly intuitive - but then I have spent more time with notes than with some of my girlfriends ;-)

[sbisson.livejournal.com]

FlexWiki is the Windows Wiki, and comes out of Redmond.

However, if you've got W2K3 and your not planning on supporting more than 50 people tops, why not just use Sharepoint Team Services, especially as it'll be on the box already (or at least on the install CD).

[graylion.livejournal.com]

evil! unclean!!

[sbisson.livejournal.com]

Ah, it may be evil, but it works...

[graylion.livejournal.com]

Notes works and even scales. Microsoft Works is still my favourite oxymoron ;-)

[qidane.livejournal.com]

I helped setup this one:
http://www.insights.com/kb/
Just need to get the people to fill it with more than 4 questions!

It is using the aspx version of ActiveKB
http://www.interspire.com/activekb/

It was not too bad to set up. It could be a bit simple though. Code and images will just be attachments connected to a question.