HMV Refunds

[gothwalk]

Originally published at Now Is A Long Time Too. You can comment here or there.

I brought the copy of Oblivion we got back to HMV yesterday, since it doesn’t run on a machine that’s well above the minimum spec. I was prepared to quote the Consumer Rights Board, and the Sale of Goods Act 1990, and so on and so forth. I was rather surprised to have the people behind the counter go, “Yeah, that’s cool. Put your name and address here, and here’s your money back.” - with no hassle at all. And they were very nice about it. Impressed.

Comments

[salith.livejournal.com]

Probably had a lot of complaints about it. I had a similar thing with NWN/Shadows of Undrentide... the CD Key for Shadows didn't work, so got it replaced, which again didn't work, so got my money back. Apparently they had a LOT of complaints about it.